How do I return a product?
You may return any Kreg product that does not meet your expectations within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within four weeks of giving your package to the return shipper; but in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you of your refund via email once we've received and processed the returned item.